June 20, 2013

Uncommon Service Infographic – In Order to be Great in Customer Experience, You Need the Courage to be Bad

Posted on 16. Jun, 2012 by in AllTop

Uncommon Service Infographic – In Order to be Great in Customer Experience, You Need the Courage to be Bad

You can’t be good at everything . . . I just finished reading Uncommon Service – How to Win by Putting Customers at the Core of Your Business. The book is by Frances Frei and Anne Morriss, published by Harvard Business Review Press. The book was uncommonly excellent. Very straightforward and to the point. Frei [...]

The Week’s Top Twitter Trends: Deaths, Premonitions and a Superhero Showdown

Posted on 16. Jun, 2012 by in Adage

The Week’s Top Twitter Trends: Deaths, Premonitions and a Superhero Showdown

Our Twitter Week in Review chart uses data collected and parsed for Ad Age by the What the Trend (WTT) unit of HootSuite, the social-media-management dashboard with more than 3 million users. (Last week’s chart is right over here.) We’re back today with Volume 12. Scroll down below the infographic for some context — and [...]

Want to speak at #MozCon 2012?

Posted on 16. Jun, 2012 by in SEOmoz

Want to speak at #MozCon 2012?

We’re doing something we’ve never done before, opening up community speaker submissions for MozCon! We’re doing this because MozCon is for our community and because community pitches at our SearchChurch Meetup in Philly were phenomenal. If you haven’t heard, MozCon — our annual conference taking place July 25th-July 27th in Seattle — is SOLD OUT. [...]

‘Cutts: Don’t Bother Suing Us For Negative Search Results’ – ‘Search Engine Roundtable’ Newsletter

Posted on 16. Jun, 2012 by in IM News Watch

The latest issue of ‘Search Engine Roundtable’ newsletter has been released. Search Engine Roundtable Newsletter Contents - Cutts: Don’t Bother Suing Us For Negative Search Results - Webmaster: We Beat Google Panda 3.6 In 35 Days - 85% Of Inorganic Links Removed? Google: Submit A Reconsideration Request - Google Webmaster Tools Faster Than Google Search? - Google+ Local Removes Stars [...]

So, When’s National [Your Brand's Name] Day?

Posted on 16. Jun, 2012 by in Search Engine Journal

So, When’s National [Your Brand's Name] Day?

Did you remember to get your mother a Mother’s Day card a couple of weeks ago? It’s so nice that the marketing world loves moms so much that it created a day just for them! I mean, we need a day devoted to loving and appreciating our mothers, right? What about our romantic partners? We might not [...]

How to Get Maximum Number of Traffic

Posted on 16. Jun, 2012 by in SEO

The net market provides seen your booming regarding internet businesses around the world. From your funds target huge social network sites, the possibilities among online marketers appear to be endless. As a result, that began the particular sprouting regarding numerous organizations proven on the web. Promoting became a market inside the on-line market. Search engines [...]

SearchCap: The Day In Search, June 15, 2012

Posted on 16. Jun, 2012 by in Search Engine Land

SearchCap: The Day In Search, June 15, 2012

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Search In Pics: Android Chandelier, Google Manhole Google Discs In this week’s Search In Pictures, here are the latest images culled from the web, showing what people eat at the search [...]

Syncapse Acquires Clickable, Gains Enhanced Search & Social Management

Posted on 16. Jun, 2012 by in Search Engine Watch

Syncapse Acquires Clickable, Gains Enhanced Search & Social Management

Social performance management platform Syncapse has announced their intention to acquire Clickable, given closing conditions are met. Judging by the banner on Clickable’s homepage, they’re confident those conditions are just a formality and the deal is well on its way through. The deal is reportedly worth $33 million and consists mainly of stock options. Toronto-based [...]

Is Google+ Getting Ready to Add Ads?

Posted on 16. Jun, 2012 by in Marketing Pilgrim

Is Google+ Getting Ready to Add Ads?

It’s been awhile since I’ve visited Google+. They redesigned the site back in April but I only saw it for the first time today. The navigation ribbon on the site is excellent. So much better than the crazy navigation Facebook provides. What I’m not sold on is the whole box within a box post set-up [...]

Obama Coaxes Shares of Spending Message in Web Ads

Posted on 16. Jun, 2012 by in Clickz

Obama Coaxes Shares of Spending Message in Web Ads

Sparring over federal spending has fueled some debate between the Obama and Romney campaigns lately, and the President’s camp is using digital ads to help reposition the discussion. “Mitt Romney claims President Obama has gone on a ‘spending binge.’ False. Federal spending growth is lower under President Obama,” state display ads seen on liberal political [...]